Home // Team

Contact the someone on the server team

Admin
You’ll need to contact the Admin for lost account recovery or anything that requires direct access to the server machine to fix.

In-game: Saturn[Admin]
Discord: Saturn#1004
Email: SaturnSerenityCO@gmail.com

Game Masters
If something goes wrong in-game GM’s can most likely fix it.

In-game: Heathcliff[GM]
Discord: Menkheres Veritas#7942

(Community Manager)
In-game: Timi[GM]
Discord: Sananya#2212

In-game: Neo[GM]
Discord: 2fast2furious#4061

Player Moderators
Player Moderator is largely an event hosting and server policing role that can help with many small to medium in-game issues.

In-game Rido[PM]

In-game: Tiger[PM]

In-game: Trix[PM]
Discord: Bexxa#5538

Server Down?

If for some reason the server goes down unannounced and doesn’t come back up within a few minutes you can E-Mail the admin at: SaturnSerenityCO@gmail.com
Occasionally the unexpected happens with the VPS without me being aware so sometimes a heads up is nice and can save some down time.

Forgotten Password?

You can E-Mail me at SaturnSerenityCO@gmail.com with whatever information you have to prove your the owner and I’ll help you recover or reset your password.

Things you can send that prove ownership so I don’t help anyone hack someone else:

Username.
Character Name.

One or more of these:
Some part of the password or a guess at the password. (if it’s really close that’s good enough)
Your IP address that you log into the character with so I can check the list of IP’s and see if it matches. (You can find this out by typing “Whats my IP?” into Google.)
If you’ve donated then the E-Mail address attached to the paypal.
If you have access to accounts that have similar username scheme to the lost one that’s good too.

Found a Bug or Exploit?

If you find a bug or exploit that’s worth mentioning you can contact anyone on the server team about it.
I don’t take any actions like banning people that report stuff, at worst if the exploit has given a huge unfair advantage I may try to undo the items/gold/levels achieved by exploitation.

Comments or suggestions?

If you have a comment or suggestion on how I can improve the server or website you can let us know.
If enough people support the change I will usually make it.

Serenityco Online